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The Official Danon Jewellery Website | Fast & Free Postage Directly From The UK

FAQ

Is it ok to wear Jewellery when you take a shower? 

DANON jewellery is not waterproof. Please take care of them well, and do not shower, swim, use cream, or spray direct perfume on them.

 

Can I send email to the people at the store? 

Of course! You can send an email to info@danon-jewellery.co.uk  and DANON team will be happy to be at your service. 

 

Are there different ways to pay? 

We currently accept PayPal, and Danon Gift Cards. For your convenience can use the Paypal Secure Gateway to pay by bank card even if you haven’t got a Paypal account.

 

How do I verify some information after ordering? 

You will receive an e-mail informing you that the order has been despatched. The email will include a tracking number. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number. 

 

What if the product is not in stock? 

We will contact you if an item is not in stock and advise you of the delivery due date accordingly

 

How long does it take for delivery? 

Most orders will ship out within 2 days of ordering (we do not ship on Sundays, and UK Bank Holidays) however some orders will take 2-4 days to process.  

 

What shipping methods do I have? 

Royal Mail First Class Recorded – Estimated Delivery time within two days.

  SHIPPING METHOD 

  ESTIMATED DELIVERY TIME 

  PRICE 

  Standard Shipping order over 10£ 

 1-2 business days 

 Free 

  Standard Shipping order under 10£ 

 1-2 business days 

  5£ 

 

How much does shipping cost? 

.

  SHIPPING METHOD 

  ESTIMATED DELIVERY TIME 

  PRICE 

  Standard Shipping order over 10£ 

 1-2 business days 

 Free 

  Standard Shipping order under 10£ 

 1-2 business days 

  5£ 

  

Does the product have a warranty? 

DANON insist on the highest standards of quality for all our jewellery. We provide a lifetime warranty for any defect which is source is in the making. In order to benefit from our warranty, maintain product quality and appearance it is important to:   

  • Protect your jewellery from contact with water, creams, and the direct spray of perfume.   
  • Handle with care as the jewellery is delicate and may get damaged if dropped. 
  • Gently clean your jewellery with a dry cotton cloth. 

 

How can I return a product? 

You can return any item for a refund, Please see our Returns section for further instructions

 

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